Cloud utility management provides a host of tools to help energy and utilities companies manage their sales pipelines, collaborate with stakeholders, protect employees, and effectively manage customer data. It offers a number of advantages over on-premise solutions, including lower costs, better scalability, and improved security.
Whether you’re an energy supplier, utility, or telecommunications company, moving your customer information system (CIS) to the cloud can improve internal efficiency and give customers access to their accounts anytime, anywhere. Learn more about how it works and whether it’s right for your business.
Utilities need to connect data and applications through a common interface to deliver an efficient experience for both staff and customers. This enables them to identify new efficiencies and automation that can save time and money.
Council Associate Partner Badger Meter has developed a solution that helps utilities overcome these challenges by automating manual processes and making it easier to interpret customer consumption data. This enables a faster response to customer service inquiries and reduces the cost to serve.
Implementation is best done by training one or more power users to serve as business system administrators (BSA). The BSA will be your resident expert, the first line of support, and the trainer for all others using Utility Cloud. Then they can help the rest of your team get up to speed quickly. cloud utility management